Privacy Policy

(UK-GDPR- SCOTLAND)

2.1 Introduction

This Privacy Policy explains how Tales of Alba collects, uses and protects personal data in accordance with UK GDPR and the Data Protection Act 2018.

2.2 Data Controller

Tales of Alba
Address: Dirección: 4/1 Portland Gardens, Edinburgh, EH6 6NY, United Kingdom
Email: talesofalbatours@gmail.com

2.3 Data We Collect

We may collect:

Identification data (name, surname)
Contact details (email, phone)
Booking information
Payment confirmation data (never full card details)
Website usage data (cookies, analytics)
Customer communications

2.4 Images and Recordings

During our tours, we may take photographs or video recordings that may include identifiable participants.
These images may be used for:

Operational purposes
Internal documentation
Promotional or marketing purposes only with explicit consent

Consent can be withdrawn at any time by contacting talesofalbatours@gmail.com
Participants may request the deletion of any image in which they appear.

2.5 How We Use Personal Data

We process data for:

Managing bookings
Providing customer support
Sending confirmations and updates
Improving our services
Legal compliance
Marketing (only with consent)

2.6 Legal Basis

We rely on:

Contract performance
Legitimate interest
Legal obligation
Consent (for marketing, cookies and promotional images)

2.7 Data Sharing

We may share data with:

Payment processors
Booking platforms
IT and hosting providers
Legal authorities (if required)

We never sell personal data.

2.8 Data Retention

Data is retained only as long as necessary for legal, operational or contractual purposes.

2.9 Your Rights (UK GDPR)

You may request:

Access
Rectification
Erasure
Restriction
Portability
Objection
Withdrawal of consent

Requests can be sent to talesofalbatours@gmail.com

2.10 International Transfers

If data is transferred outside the UK, we ensure adequate safeguards (e.g., UK IDTA, adequacy decisions).

2.11 Security

We implement technical and organisational measures to protect personal data.

3. COOKIE POLICY (UNITED KINGDOM)

3.1 What Are Cookies

Cookies are small text files stored on your device to improve website functionality, performance and user experience.

3.2 Types of Cookies We Use

Essential Cookies

Required for the website to function properly (security, navigation, session management).

Analytics Cookies

Help us understand how visitors use the website (e.g., Google Analytics).

Functionality Cookies

Remember user preferences such as language or region.

Marketing Cookies

Used to deliver personalised advertising. These are only activated with explicit consent.

3.3 Third‑Party Cookies

We may use cookies from:

Google Analytics
Booking platforms
Social media integrations (Facebook, Instagram, TikTok, etc.)

3.4 Cookie Consent

On your first visit, you will be asked to accept or reject non‑essential cookies.
You may change your preferences at any time.

3.5 Managing Cookies

You can disable cookies in your browser settings.
Disabling essential cookies may affect website functionality.